springbig Enters Canadian Cannabis Market with Cova Partnership
- Expanding Customer Loyalty Platform to Hundreds of New Retailers Across North America
- Partnership Features the Cannabis Sector’s Loyalty Marketing Leader and Canadian Based Retail Technology Provider Cova
April 25, 2018 (Boca Raton, FL) – springbig, an innovator in loyalty marketing technology for the cannabis industry, announced today a new partnership with Cova, a leader in Cannabis technology software with over 20 years of retail experience in over 20,000 locations globally. springbig, which uses SMS, loyalty marketing, and other tools to encourage repeat business for cannabis retailers, will integrate its technology with Cova’s point-of-sale (POS) and compliance platform to allow retailers that use Cova to easily implement customer loyalty and retention programs.
With this integration, springbig’s incentive tools will be immediately available to an additional hundreds of Cannabis retailers in North America and signals springbig’s global expansion into Canada, with Cova’s impressive Canadian footprint. Retailers on the Cova platform can now market to customers with the most effective, precise, and efficient loyalty technology available in the cannabis sector.
We are delighted to be partnering with the Cova team to seamlessly bring our platform to their extensive customer base and help retailers across the US and Canada increase customer retention and ROI. With this partnership retailers in Cova’s network will no longer need a second device on their counters, such as a tablet, to manually collect customer information.
Jeffrey Harris, Founder and CEO of springbig
“Now, loyalty program information will be collected automatically with customer consent through the information captured by the Cova system improving the customer experience and increasing the loyalty program customer op-in rate and retailer return on investment.”
With this integration, Cova is able to provide in-depth customer reporting data and feed that into the targeted marketing and loyalty tools that springbig offers. This combination truly makes this a powerful tool for retailers to connect with their customers before, during, and after they leave their store.
Anne Forkutza, Head of Strategic Partnerships & Creative at Cova
Founded in 2012, springbig (http://www.springbig.com ) is the leading provider in customer-loyalty and communications solutions for dispensaries and Cannabis Retailers. With customers across the United States, springbig is helping dispensaries & cannabis retailers keep their customers connected and engaged while allowing them to track their inevitable success and ROI in real-time. springbig Corporate HQ is located at 185 NW Spanish River Blvd., Boca Raton, FL 33431.
Cova is where expertise meets passion. We’re relentless with our goal of creating cannabis retail experiences built upon expertly-tailored software. Cova has designed the industry’s first lovable POS – but we’re not stopping there. Our full retail suite, coupled with our dedication to being a strategic partner rather than simply a software provider, is a powerful recipe for growth for our clients. Cannabis is going mainstream and Cova is helping to propel it forward.